FAQS

PRODUCT INFORMATION

1. How long can CEIT Spreads spreads be stored once opened or unopened?

         Our spreads has around 6 months shelf life. Every bottom of your jar will have the exact date of expiry date. It is recommend to consume within 2 months once opened. 

     2. How to store CEIT Spreads spreads?

         It is advisable to store spreads at room temperature. No recommend to store in the refrigerator. 

     3. Is CEIT Spreads spreads VERY SWEET?

         Sweetness is depends on personal preference as some of our customers gave feedback saying our spread is not so sweet but some customers gave feedback saying the sweetness is just nice.

     4. Do you supply wholesale?

         Click wa.link/36x5y2 for wholesale inquiry.

 

SHIPPING INFO

     1. Where do you ship?

         We provide shipping to East & West Malaysia and Singapore.  

     2. When will my order ship out?

         We will process and ship out your order the next day or the day after tomorrow depends on the time of order placed. 

     3. How long does it take for my order to arrive?

         Standard delivery is roughly 5 - 7 working days depending on the courier company.

     4. Will I receive a tracking number for my order?

         We will update your order with the tracking information via email or mobile. 

     5. The item I received was damaged. 

         If you received damaged item, you can email to hello@ceitspreads.com or watapps to +6014 909 6246 and we will assist you as soon as possible. 

 

PAYMENT INFO

     1. What forms of payment do you accept?

         We accept Online Transfer, Debit Cards and Credit Cards.

     2. Do you accept COD?

         COD only applicable for self collection at our factory.